Potential for Renewed ILA Strike Over Automation Disputes
Negotiations between the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) have reached a critical impasse, primarily due to disagreements over port automation. After walking away from talks in November 2024, the ILA has signaled the possibility of a renewed strike if their demands are not addressed before the January 15, 2025, deadline.
This situation follows a previous three-day strike in early October 2024, which temporarily halted operations at ports along the East and Gulf Coasts. While those ports have since resumed operations, the disruption caused widespread delays and financial strain on the U.S. economy. The recent suspension of strike action was agreed upon for 90 days, ending January 15, 2025, but with negotiations stalled, the risk of further disruption looms large.
Impact of Previous Strike Action
The October strike caused significant delays, cost overruns, and operational disruptions, including:
Mitigating Future Disruptions
To minimize risks, businesses should consider these strategies:
Guidance from JAS
JAS remains committed to supporting clients during these uncertain times. If your operations are at risk of being impacted, we strongly encourage you to reach out to your JAS representative. Our team can provide tailored solutions to mitigate disruptions, streamline supply chains, and optimize freight options. Whether through alternative routing, expedited services, or strategic planning, JAS is here to help you navigate these challenges effectively.
JAS Projects recently completed a comprehensive logistics solution for Gpi Tanks XL, a company specialized in stainless steel tank construction, either on-site or at one of their flexible construction locations near a waterway, as was the case with this project. This project involved transporting large industrial tanks from Zwijndrecht, Netherlands, to Uddevalla, Sweden, where they will be used to recycle de-icing liquid for major Scandinavian airports.
The operation in Zwijndrecht required careful coordination due to tidal constraints and limited water depth. With a maximum draft of 3.5 meters at the loading berth, and the vessel entering with a 3.2-meter draft, precise planning was critical. Using an overhead crane, the tanks were loaded onto trailers before being transferred to the vessel by a mobile crane. Despite facing high winds and a two-day delay due to storms, the entire loading process was completed in just six hours.
A 700-ton mobile crane was utilized during loading to maintain a safe 33-meter radius, ensuring no pressure was placed on the jetty. The vessel, sailing with open hatch covers to accommodate the tank height, ensured smooth and secure transport to Sweden.
Upon arrival at the client’s site in Uddevalla, discharge operations were executed efficiently. The tanks were unloaded and installed onto their foundations within ten hours. JAS Projects coordinated the movement of the first tank directly to its foundation, while the second was temporarily stored on steel stools. The team also managed a last-minute client request to arrange the installation of a walkway and spiral stairs.
This project exemplifies the JAS Projects’ team ability to overcome logistical challenges and deliver customized solutions with precision. From factory to foundation, JAS provides end-to-end logistics expertise, ensuring that every project is completed on time, safely, and with the highest level of care.
Atlanta, USA – November 25, 2024 – JAS Worldwide, a global leader in logistics and supply chain solutions, headquartered in Atlanta, USA, is excited to announce its collaboration with ALPHA Augmented Services, a technology innovator in logistics optimization, headquartered in Zug, Switzerland. This partnership represents one of the many steps JAS is taking to integrate AI-driven solutions into a broader strategy for delivering sustainable, efficient, and innovative logistics solutions.
As part of its innovation roadmap, JAS will incorporate ALPHA’s advanced AI technology to explore new ways of optimizing air, ocean, and road freight logistics. The collaboration aligns with JAS’s commitment to leverage emerging technologies to support its customers’ goals for cost efficiency and carbon footprint reduction, all without requiring significant capital investment.
“This partnership with ALPHA reflects our ongoing strategy to integrate innovative tools with technology that complement JAS’s broader vision for sustainable and intelligent logistics solutions, said Andrea Goeman, SVP QHSE & Sustainability at JAS Worldwide. “ALPHA’s optimization capabilities are a valuable addition to our portfolio, offering our customers enhanced efficiency, operational savings, and a reduced carbon footprint for their shipments.”
JAS remains dedicated to exploring technologies like ALPHA’s to advance its mission of creating smarter, greener logistics solutions. This partnership underscores JAS’s leadership in driving sustainability and innovation while maintaining its focus on a diversified approach to forward-thinking logistics solutions.
About JAS Worldwide
JAS Worldwide, a global leader in logistics and supply chain solutions, was founded in Milan, Italy, in 1978. Headquartered in Atlanta, Georgia, USA and supported by 7,000+ team members in more than 100 countries, it builds innovative and sustainable solutions that focus on customer needs and a better future for all. At the heart of JAS's success is its people who deliver customer value. As one of the largest and fastest growing family-owned logistics companies, JAS is committed to creating opportunities for our communities, customers, and colleagues to thrive. Together.
About ALPHA Augmented Services
Headquartered in Zug, Switzerland, ALPHA Augmented Services specializes in logistics optimization, helping businesses streamline their supply chains for greater efficiency and reduced environmental impact. ALPHA’s technology empowers companies to achieve operational excellence in logistics.
In the vibrant heart of Chicago, our freighter operation orchestrated a remarkable display of efficiency and precision. Our plane touched down on the tarmac at 12:19 PM, and by 12:29 PM, our aircraft was parked and ready, with our 53-foot trailer positioned alongside. This moment, captured against the backdrop of a radiant Chicago sky, symbolized our meticulous coordination and unwavering readiness.
Just 18 minutes later, our first truck began its journey to JAS ORD, marking the swift commencement of the cargo’s journey. In collaboration with our dedicated partners, our team worked with remarkable precision to ensure every kilogram was meticulously handled. By 1:59 PM, the flight was empty, and we had successfully offloaded an impressive 95,549 kilograms in just 1 hour and 30 minutes.
In the realm of freight forwarding, where both speed and safety are crucial, this feat exemplifies our commitment to excellence. Our efficient turnaround not only highlights our core values but also underscores our promise of rapid and secure cargo handling.
As we enjoyed the beautiful Chicago day, with our trailer and plane framed in a perfect snapshot of efficiency, it became clear: we don’t just move cargo; we redefine the standards of reliability and efficiency. Our streamlined operations significantly reduce tarmac time, especially for temperature-controlled shipments, ensuring optimal conditions every step of the way.
Here’s to achieving flawless results with every shipment—where success transcends promise and becomes a stunning reality.
October 2024 – Santiago, Chile – JAS Chile is proud to announce that it has been named a Great Place to Work for the second year in a row. This prestigious recognition highlights the company's commitment to fostering an inclusive, collaborative, and empowering work environment that prioritizes employee well-being and growth.
The Great Place to Work award is based on employee feedback, recognizing organizations that promote a strong company culture, trust, and engagement. JAS Chile’s continuous efforts to enhance its workplace culture have been instrumental in achieving this honor. The company places a high value on creating an environment where employees feel respected, heard, and motivated to contribute to the company’s success.
“We are incredibly proud to be recognized again as a Great Place to Work,” said Rodrigo Bustos, Managing Director of JAS Chile. “This achievement is a testament to our team’s dedication and our ongoing commitment to creating a workplace where every employee can thrive. We believe that when our people succeed, our business succeeds.”
JAS Chile continues to invest in initiatives that promote employee development, diversity, and inclusion, as well as programs focused on mental and physical health. The company strives to maintain a culture that supports work-life balance, innovation, and open communication, making it a rewarding place to work for all team members.
By receiving this award for the second consecutive year, JAS Chile reaffirms its status as a leading logistics company not only in terms of operational excellence but also as an employer of choice. The company remains committed to nurturing its talented workforce as it continues to grow and expand its global footprint.
With job actions suspended and ports resuming operations, efforts are now focused on clearing the significant backlog caused by the three-day strike. Full recovery is expected to take most of October, as dockworkers manage the accumulated vessels and cargo.
Carrier Actions: Force Majeure and Surcharges
In response to the disruption in the past days, major carriers like COSCO, ONE, CMA CGM, and Evergreen declared force majeure, which could lead to additional fees for shippers in the coming weeks. As the strike forced many carriers to divert containers to alternative ports, delays and added complications may persist.
With port operations now resuming, shippers should remain alert to detention and demurrage fees, as the previous suspension of these charges during the strike has ended, with trucks waiting outside the gates also those charges are to be expected. The ongoing congestion is expected to exacerbate these costs. Many carriers have also announced disruption surcharges, set to take effect by mid-October. However, shippers should not be surprised if these charges do not always materialize, as carriers often announce such fees without clarifying when they will be withdrawn. Shippers are encouraged to review their contracts and force majeure clauses to better understand potential additional costs.
Global Market Disruptions Ripple On
Although the strike is over, its effects are expected to ripple across global markets. In about two weeks, there may be a temporary reduction in export capacity from Europe, further driving up freight rates. This disruption could spread to other regions with a delayed impact. Global logistics networks will take time to fully stabilize, and rate volatility is likely to continue.
Air Freight Surge as Ocean Capacity Tightens
With ocean freight constrained, shippers are turning to air freight, causing rates to rise sharply. Time-sensitive shipments, in particular, are facing higher costs as air freight capacity is stretched. Businesses relying on fast deliveries should brace for continued increases in air freight costs.
JAS Worldwide: Supporting Your Supply Chain Needs
JAS Worldwide remains committed to helping businesses navigate these challenges. Our teams are actively monitoring the situation and are ready to provide customized solutions to minimize disruptions. Whether you need alternative air freight services, rerouting assistance, or expert advice, JAS Worldwide is here to support your supply chain. Contact your JAS representative today to create a strategic plan that ensures your operations remain resilient and efficient.
In a pivotal development for global logistics, the International Longshoremen's Association (ILA) and the U.S. Maritime Alliance (USMX) jointly announced late on October 3 that they reached a tentative wage agreement. The Master Contract, governing work at East and Gulf Coast ports, has been extended until January 15, 2025, allowing further negotiations on unresolved issues. As a result, all job actions have ceased, and port operations will resume immediately under the Master Contract.
While this agreement averts a prolonged crisis that could have severely impacted global supply chains, the three-day strike has already caused significant operational disruptions. It is anticipated that full port recovery will take between 2-3 weeks, depending on how swiftly dockworkers manage the backlog of vessels waiting to unload billions of dollars worth of goods. However, it is important to note that not all terminals have reopened immediately. Some port gates will only reopen on October 7, and vessel operations have staggered reopening times, further complicating the situation.
Vessels Anchored and Congestion Worsening
Even though operations have restarted, many container ships remain anchored off the U.S. East and Gulf Coasts, and new vessels continue to arrive. Several ships have diverted to ports such as Freeport, Bahamas, to offload U.S.-bound cargo. This diversion risks creating bottlenecks at critical transshipment hubs, including Cartagena, Panama, Kingston, and Caucedo. Clearing the backlog at these ports may take time, potentially leading to delays across global supply chains.
Spike in Freight Rates Linked to Strikes
Recent data indicates that freight rates have surged, with shippers feeling the direct impact of the strikes. On the most affected routes, such as North Europe to the U.S. East Coast, average spot rates have increased by 58% since the end of August. This highlights the immediate financial strain on businesses that rely on stable shipping rates.
Force Majeure, Surcharges, and Carrier Adjustments
Before the agreement, most major carriers, including COSCO, ONE, CMA CGM, and Evergreen, declared force majeure, which could result in additional charges for shippers in the coming weeks. Even though the strike has ended, it forced carriers to divert containers to alternative ports outside the U.S., creating further complications.
With the reopening of ports, shippers should stay vigilant regarding potential detention and demurrage fees, as the "stopping the clock" that applied during the strike no longer holds. Congestion over the next several weeks will only compound the situation.
Many carriers have also announced disruption surcharges, expected to come into effect by mid-October. However, it's worth noting that carriers often announce such fees but rarely communicate when they are rescinded. Shippers should not be surprised if these surcharges do not fully materialize. Businesses are advised to review shipping contracts, particularly force majeure clauses, to understand better how surcharges and additional costs may apply.
Global Disruptions Ripple Across Markets
While the strike has concluded, its after effects will likely be felt globally. A temporary reduction in export capacity from Europe is expected in about two weeks, which could apply upward pressure on freight rates. This pattern may also play out in other regions with a longer lag. The global logistics network will take time to normalize, and rates are expected to remain volatile.
Air Freight Surge as Shippers Seek Alternatives
With ocean freight options constrained, demand for air freight has skyrocketed, driving rates higher. Time-sensitive shipments are particularly affected, with shippers facing increased costs as air freight capacity tightens. Businesses relying on urgent deliveries should prepare for continued cost increases in the near future.
JAS Worldwide: Here to Support You
In these challenging times, JAS Worldwide remains dedicated to supporting your business. Our teams are actively monitoring the situation and delivering customized solutions to minimize disruptions. Whether you need air freight alternatives, rerouting options, or expert logistics advice, JAS Worldwide is ready to help you navigate these complexities. Reach out to your JAS representative today to develop a strategic plan that ensures your supply chain remains resilient and efficient.
In a significant development, the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) issued a joint statement late on October 3, announcing that they have reached a tentative agreement on wages. Both parties have also agreed to extend the Master Contract until January 15, 2025, allowing additional time to negotiate other unresolved issues. Effective immediately after the announcement, all ongoing job actions ceased, and work covered by the Master Contract will resume across the East and Gulf Coast ports.
While this agreement brings temporary relief, the backlog of vessels and congestion at key ports remains a critical challenge for the supply chain. Over the last three days, the disruption has caused significant delays that will take weeks to clear.
Vessels Stalled and Rising Congestion
Many container ships remain anchored off the U.S. East and Gulf Coasts, with more arriving. Several vessels are also stationed outside Freeport, Bahamas, attempting to offload U.S. East Coast cargo. This situation threatens to create severe congestion at Freeport, Cartagena, Panama, Kingston, and Caucedo. The backlog at these key ports will be challenging to clear, potentially causing delays that ripple throughout the global logistics network.
Force Majeure & Carrier Adjustments
As of now, major carriers like COSCO, CMA CGM, Evergreen and ONE have declared force majeure for the affected regions, invoking Clause 20 of their Bill of Lading. Despite these declarations, some carriers are still accepting bookings for U.S. East and Gulf Coast ports. This suggests that carriers may be betting on a short-term resolution. However, given the scale of the disruption, vessel cancellations and further delays remain likely, especially if congestion worsens at transshipment hubs. The effects are expected to reach Europe within the next two weeks.
Global Impacts & Growing Disruptions
Although the strike has ended for now, the three days of halted port activity have already reduced export capacity from Europe, Latin America, and other regions. This shrinkage has caused bottlenecks at origin ports, further disrupting global trade. Additionally, ongoing shipping diversions in the Red Sea, now entering their 292nd day, are compounding delays in other regions, making global supply chains even more fragile.
Air Freight Demand and Rising Rates
As ocean freight options dwindle, demand for air freight has surged significantly, driving air freight rates sharply upward. This trend particularly impacts time-sensitive shipments, adding new cost pressures for shippers. Companies relying on urgent deliveries should brace for continued rising costs as air freight capacity tightens.
Worsening Congestion and Long-Term Disruptions
Despite the strike’s resolution the congestion at key ports is expected to take weeks, if not months, to clear. Major transshipment hubs like Freeport, Cartagena, Panama, Kingston, and Caucedo are already experiencing delays, and congestion is expected to worsen. Businesses must continue to prepare for prolonged disruptions, as the backlog will have lasting effects on global trade routes and schedules.
Mitigation Strategies
JAS Worldwide Is Ready to Support You
Our people remain fully committed to assisting your business through these challenging times. Our team is not closely monitoring the situation and already delivering tailored solutions and effective contingency plans to keep your supply chain moving smoothly. Whether you require air freight alternatives, rerouting strategies, or expert advice, we are ensuring that disruptions are minimized. Contact your JAS representative today to learn how our proactive approach can help you navigate these challenges and create a logistics plan that meets your specific needs.
As the ILA strike reached its third day, the lack of progress between the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) remained apparent. The USMX rejected preconditions for talks, and the ILA stayed silent, leaving negotiations at a standstill.
However, there is growing speculation in the market that discussions between the two sides may now be underway. In a notable shift, the ILA has not posted any updates on its normally active media page, and there have been no public statements from either party today. This uncharacteristic silence suggests that both groups might be working behind the scenes to resolve the dispute.
We will continue to monitor the situation closely and provide updates as more information becomes available.
Vessels Stalled and Rising Congestion
Nearly 60 container ships are anchored off the U.S. East and Gulf Coasts, with more arriving by the hour. Several vessels are also waiting outside Freeport, Bahamas, likely attempting to offload U.S. East Coast cargo. This will likely lead to severe congestion at Freeport, similar to the growing bottlenecks anticipated at other transshipment hubs such as Cartagena, Panama, Kingston, and Caucedo.
Force Majeure & Carrier Adjustments
COSCO has joined CMA CGM and ONE in declaring force majeure for the affected regions, invoking Clause 20 of its Bill of Lading. Despite this, some carriers are still accepting bookings for U.S. East and Gulf Coast ports, though vessel cancellations remain a risk. This suggests carriers are hoping for a short-term resolution. However, if the strike continues, backlogs in transshipment hubs will likely trigger widespread congestion, with effects felt in Europe within two weeks.
Global Impacts & Growing Disruptions
With vessels unable to dock at U.S. ports, export capacity from Europe, Latin America, and other regions is shrinking, potentially creating bottlenecks at origin ports and disrupting global trade. In its 292nd day of ongoing diversions, the Red Sea is also adding to the mounting global disruptions.
Air Freight Demand and Rising Rates
As ocean freight options become more constrained, the demand for air freight has surged. This spike in demand is significantly increasing air freight rates, making it a more expensive—but crucial—option for businesses needing time-sensitive shipments. Companies relying on urgent deliveries should prepare for higher costs as air freight capacity tightens.
Key Insights for Businesses
Mitigation Strategies
JAS Worldwide is Ready to Support You
Our people remain fully committed to assisting your business through these challenging times. Our team is not only closely monitoring the situation but is already delivering tailored solutions and effective contingency plans to keep your supply chain moving smoothly. Whether you require air freight alternatives, rerouting strategies, or expert advice, we are ensuring that disruptions are minimized. Contact your JAS representative today to learn how our proactive approach can help you navigate these challenges and create a logistics plan that meets your specific needs.
The strike has entered its second day, and the global impact is growing more pronounced. Yesterday's announcement from the White House confirmed the U.S. administration's support for the International Longshoremen's Association (ILA) in their labor dispute. With no significant concessions from the U.S. Maritime Alliance (USMX) on the horizon, it appears increasingly likely that this conflict will extend beyond just a few days, potentially lasting for an extended period. The prolonged uncertainty in port operations is compounding supply chain disruptions across industries worldwide.
Key Updates from Major Carriers:
What to Expect:
The effects of the strike are beginning to take hold, with growing congestion in Central American hubs and a significant drop in export capacity from Europe and South America. Delays in U.S. vessel arrivals will lead to further congestion across global trade routes, creating additional bottlenecks for shippers worldwide.
Mitigation Strategies:
JAS Worldwide Is Here to Help:
JAS Worldwide is committed to supporting you through these challenging times. Our team is actively monitoring the situation and is ready to offer tailored solutions, including air freight options and alternative routing strategies, to ensure your supply chain remains operational. Contact your JAS representative today to discuss how we can help minimize the impact of these disruptions and develop a logistics plan suited to your business needs.
Urgent Notice: As of 12:01 AM on October 1st, a major strike involving nearly 50,000 members of the International Longshoremen’s Association (ILA) has disrupted operations at critical East and Gulf Coast ports. This unprecedented work stoppage is already halting the flow of goods through vital cargo hubs from Maine to Texas, significantly impacting U.S. imports and exports. The strike is expected to ripple across the entire supply chain, threatening U.S. businesses with delays, higher costs, and logistical bottlenecks.
What’s Happening: For the first time in decades, dockworkers at 36 ports along the East and Gulf Coasts have gone on strike over key issues, including wages and the increasing use of automation. This disruption extends beyond U.S. borders, as solidarity actions have also been announced by labor unions in Canada, with the Montreal Longshoremen’s Union planning work stoppages at major terminals. Norfolk Southern has issued a port curtailment schedule, further complicating inland transport, while surging ocean freight rates and growing port congestion loom large for businesses dependent on timely deliveries.
What’s at Stake:
Operations at 36 key ports—responsible for handling nearly half of all U.S. trade—are at a standstill. The economic impact will be felt across industries:
Key Impacts for Your Business:
Proactive Recommendations to Minimize Disruption:
JAS is Here to Support You:
During this critical period, JAS is committed to minimizing the disruption to your business. We’ve developed comprehensive contingency plans, including:
Next Steps:
Reach out to your JAS representative today to discuss tailored logistics solutions and how we can help your business navigate this challenging situation.
JAS Worldwide is dedicated to supporting you through these turbulent times. Rest assured, we’re working diligently to keep your operations running as smoothly as possible.
There is no resolution in sight: negotiations between the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) have stalled, making a strike by 45,000 dockworkers look inevitable. The strike, which is set to commence at midnight, poses a critical threat to U.S. supply chains, with widespread port closures expected across the East and Gulf coasts.
What’s at Stake: This disruption could grind operations to a halt at 36 key ports—responsible for handling nearly 50% of all U.S. trade. The ripple effect on businesses could be significant, leading to:
Key Impacts for Your Business:
Proactive Recommendations to Minimize Disruption:
JAS is Here to Support You:
To help navigate these challenges, JAS has developed contingency plans. We recommend exploring alternative solutions like air freight for time-sensitive shipments or strategic rerouting to minimize delays. Our team is ready to tailor logistics strategies to keep your supply chain moving.
Contact your JAS representative today to discuss how we can support your business during this critical time.
With key issues such as wages and automation unresolved, talks between the International Longshoremen’s Association (ILA) and the United States Maritime Alliance (USMX) have broken down. If no agreement is reached by September 30, 2024, the ILA plans to initiate a strike on October 1, 2024, which will have significant consequences for businesses relying on U.S. East and Gulf Coast ports.
What This Means for Your Business:
The ILA represents workers at major U.S. container ports, and a strike could result in:
Key Updates:
Recommendations for Shippers:
To mitigate potential disruption, JAS has contingency plans ready. We recommend exploring alternative logistics solutions, such as air freight for high-priority shipments and can assist with rerouting options. Contact your JAS representative to discuss tailored strategies for keeping your cargo moving smoothly amid these challenges.
Negotiations between the International Longshoremen’s Association (ILA) and the United States Maritime Alliance (USMX) have stalled, with key issues like wages and automation remaining unresolved. If an agreement is not reached by September 30, 2024, the ILA is set to strike on October 1, 2024.
What This Means for Your Business
The ILA represents maritime workers at container ports across the U.S. East and Gulf Coasts. A strike would result in:
Recommendations for Shippers and Clients
If you have any concerns or would like to explore alternative solutions, please reach out to your JAS representative. We have a range of contingency options ready to be implemented immediately to ensure your shipments continue moving as smoothly as possible. To minimize potential delays, we recommend exploring alternative logistics solutions, such as airfreight, for high-priority shipments. Our team can also assist with rerouting options.
Please be advised that Golden Week in China, from October 1st to 7th, will impact logistics operations across the region. During this holiday, many businesses, including factories, suppliers, and transportation companies, will pause their operations, potentially affecting the shipping schedules.
Key Things to Consider:
Our team is here to assist you with any questions and ensure minimal disruption to your supply chain. Please don’t hesitate to reach out to your local JAS contact for support.
As you are likely aware, there is a significant risk of a strike by the International Longshoremen’s Association (ILA) if negotiations with the United States Maritime Alliance (USMX) do not resolve before the current contract expires on September 30, 2024. This could lead to major disruptions at ports across the East and Gulf Coasts, which handle roughly 43% of U.S. imports. With the potential for a work stoppage as early as October 1, we are prepared to proactively manage and execute contingency plans.
If you have any concerns or would like to explore alternative solutions, please reach out to your JAS representative. We have a range of contingency options ready to be implemented immediately to ensure your shipments continue moving as smoothly as possible.
Operational Considerations:
If the strike occurs, disruptions across the supply chain are very likely, potentially leading to delays and increased costs. While surcharges may be anticipated, we are keeping a close watch on developments and will keep you informed as more information becomes available.
Alternative Solutions – Airfreight and Routing Options:
To minimize potential delays, we recommend exploring alternative logistics solutions, such as airfreight, for high-priority shipments. Our team can assist with re-routing options, including shifting to West Coast ports where feasible, though we are aware of potential congestion in those areas as well.
Potential Disruptions:
In the event of a full strike, operations at affected ports could come to a standstill, leading to significant delays for inbound and outbound shipments. We are prepared to assist you in mitigating these disruptions and will provide regular updates as the situation evolves.
JAS Worldwide is proud to announce its attendance and sponsorship of LogiPharma USA 2024, taking place from September 23-25, 2024, in Boston, MA. As a key player in the pharma & healthcare logistics industry, JAS is committed to advancing pharmaceutical supply chain solutions and is excited to engage with industry leaders at this premier event.
LogiPharma USA is the world's leading event for pharmaceutical supply chain professionals, bringing together industry experts to discuss the latest trends, innovations, and challenges in the field. This year's conference will focus on driving operational excellence, digital transformation, and customer-centric supply chains in the pharmaceutical industry.
As a sponsor, JAS Worldwide will have a prominent presence at the event, showcasing its innovative logistics solutions designed to meet the unique demands of the pharmaceutical sector. Attendees are invited to visit with JAS Pharma & Healthcare experts at booth 106 to learn about the company's innovative technologies and comprehensive services that ensure the safe, efficient, and compliant movement of pharmaceutical products.
"LogiPharma USA offers a unique for JAS Worldwide to connect with industry leaders and demonstrate our commitment to advancing pharmaceutical logistics," said Frank Cascante, Global VP Pharma & Healthcare "We look forward to sharing our expertise and exploring new partnerships that drive innovation and improve patient outcomes."
JAS Worldwide recently participated in the Asia Fruit Logistica 2024 trade show, held in Hong Kong, reinforcing its commitment to providing innovative logistics solutions for the fresh produce industry. As one of the premier events in the fresh fruit and vegetable supply chain, the exhibition brought together industry leaders, suppliers, and service providers from across the globe.
During the event, JAS highlighted its end-to-end cold chain logistics solutions, designed to ensure the safe and efficient transport of temperature-sensitive products. With a focus on preserving the freshness and quality of produce, JAS offers a comprehensive range of services, including air and ocean freight, warehousing, and last-mile delivery—tailored to meet the specific needs of the fresh produce industry.
As the global demand for fresh produce continues to rise, JAS remains dedicated to leveraging its innovative technology and industry knowledge to meet evolving customer needs. The company's presence at Asia Fruit Logistica 2024 underscored its role as a trusted advisor in the industry.
Update - September 4, 2024
We are happy to report that all essential systems to our operations have been restored following the recent incident. JAS SmartHub is now functioning, so customers are able to track their shipments in real time. The vast majority of customers and vendors are being serviced as usual, and any backlogged requests continue to be worked through by our dedicated team. For any customers still dealing with specific issues, we are working to resolve those as quickly as possible.
While our operations have been restored, we continue to remain vigilant and closely monitor any potential risks. We are continuing to work with cybersecurity experts to finalize our investigation and further enhance the security of our systems.
We are extremely appreciative of the patience and support that our customers and vendors have provided as we have worked to resolve this issue. Given our restoration progress, at this time, we are no longer anticipating posting additional updates on this page. We will continue to work with customers directly to resolve any issues. For any specific questions that you may still have regarding this incident, please reach out to your regular JAS contacts and they will support you.
Update - September 3, 2024
Our central operating systems and all core functions are operating as normal. With most customers and vendors doing business with JAS at the pre-incident level, we are approaching full recovery while staying vigilant, closely monitoring potential risks, and enhancing our security measures to mitigate potential future disruptions. We conducted a global password reset and have taken additional measures to enhance our cybersecurity posture.
Backlogged requests are at a manageable level, and many local-specific functionalities are safely coming back online. Our US Customs data flows are also back online, with a couple of exceptions, which are still undergoing restoration and are not critical to our operations. Customers should reach out to their regular JAS contacts with any specific questions about their shipments.
We remain fully committed to supporting our customers during this period and will continue to provide updates on this page as we have additional information to share.
Update - September 2, 2024
Our central operating systems are working well, and all core functions are operating. We are approaching full recovery, and most of our customers and vendors have resumed doing business with JAS at the pre-incident level across most geographies. We are staying vigilant, closely monitoring potential risks, and implementing additional security measures to mitigate future disruptions.
Any remaining backlogged requests and local-specific functionalities are being tackled and resolved methodically and professionally.
We remain fully committed to supporting our customers during this period and will continue to provide updates on this page as we have additional information to share.
Update - September 1, 2024
We are progressing steadily toward full restoration while remaining vigilant. Our team continues to closely monitor any potential risks and implement additional security measures to mitigate future disruptions.
Our central operations are fully operational, customers are being served, billing and payment systems are operational, and data integration with customers' and vendors' systems has been restored in most cases. Our team continues to work through any remaining backlogged requests, and local-specific functionalities are being tackled and resolved.
We remain fully committed to supporting our customers during this period and will continue to provide updates on this page as we have additional information to share.
Update - August 31, 2024
Our dedicated team has been working tirelessly through the weekend, around the clock, to restore services and provide support to our customers. Our central operations systems have been up and running since yesterday, our team is working through backlogged requests, and more functionalities are being released over the coming days. Our customers and vendors have been communicating safely, continuously, and promptly with JAS via our email system and website, which were never impacted as a result of this incident, and we are also pleased to report that our primary customer facing portal, JAS SmartHub, is safely back online as well.
We are on the path of stability and approaching full recovery. As we continue to work to restore all impacted systems, we will communicate specific workarounds on a case-by-case basis. We are taking a careful and step-by-step approach while closely monitoring any potential risk and implementing additional security measures to mitigate future disruptions.
We remain fully committed to supporting our customers during this period and minimizing disruptions wherever possible. We will continue to provide updates on this page as we have additional information to share.
Update - August 30, 2024
We are pleased to share that we have reached a significant milestone in our system restoration. C1, our central operations system, is back up and running, and the system is ready for use worldwide.
Our dedicated team is working tirelessly as we continue to restore services and provide support to customers while implementing additional security measures to mitigate future disruptions. As we move forward, we are taking a careful, step-by-step approach to ensure a stable recovery. Services will be restored gradually, and some functions may take longer to return to full operation. We remain fully committed to supporting our customers during this period and minimizing disruptions wherever possible. We will continue to provide updates on this page as we have additional information to share.
Update - August 29, 2024
We are making significant progress in our recovery efforts, with our dedicated JAS team members working tirelessly to restore our services and provide support to our customers. While we continue our thorough investigation and cautionary measures, we have a path forward. Our email system and website remain secure, so it is safe to communicate with our team as usual.
We appreciate the tremendous support from our customers and the industry community. We remain committed to transparency and will continue to provide updates on this page as we reach new milestones in our recovery process.
Update - August 28, 2024
Our investigation and necessary actions to recover continue to progress. JAS team members are working around the clock to restore and resume services to our customers and vendors. Although we still do not have a definite time frame, in many countries we have successfully activated contingencies locally to serve urgent needs, and we are happy to report that the majority of our contract logistics business and a few of JAS entities have not been impacted. We remain committed to transparency and will provide further updates on this page as we have additional information to share.
August 27, 2024
JAS is experiencing technical disruptions impacting our ability to operate and provide services to our customers. Upon identification of this issue, we immediately secured our systems and commenced an investigation with assistance from external cybersecurity experts. Based on our investigation to date, we have determined that this cybersecurity incident was the result of ransomware.
At this time, we do not have an estimated time frame for restoration, but we are working around-the-clock to restore access to our systems and provide services to our customers and vendors.
Our investigation is ongoing and in its early stages. We will provide further updates on this page as we have additional information to share.
JAS is thrilled to welcome Multilogistics S.p.A. and Setoa S.p.A., which officially join the group on May 27 and July 10, respectively, following the acquisitions led by JAS Jet Air Service SpA.
With the acquisition of Multilogistics, JAS strengthens its logistics presence in Europe and is preparing to expand its offerings to customers in the increasingly in-demand vertical sector of Contract Logistics. Multilogistics is known for its highly specialized and customized customer solutions, thanks to the deep experience that has always distinguished it in the logistics sector.
Multilogistics is based in Liscate (Milan), not far from the original offices where JAS began its journey and which over the last four decades have led it to significant global growth. The success achieved is certainly the result of choosing to collaborate and select companies that, like Multilogistics, invest in their employees and maintain high standards in customer services.
"We are thrilled to join forces with JAS Jet Air Service and the JAS Worldwide Group, a recognized leader in the global logistics industry," said Massimo Mirizzi, President and CEO of Multilogistics. This partnership offers tremendous opportunities for our team and our customers. By combining our local expertise with JAS Worldwide's global reach and innovative, sustainable solutions, we can offer our customers added value in their business and excellent service."
With the acquisition of Setoa S.p.A., JAS further expands its business into new markets, adding West Africa in particular among the territories now covered directly by its services. Thanks to Setoa's entry into the group, JAS's offer now expands to Senegal, Côte d'Ivoire, Cameroon, Ghana, Gabon, Congo, Mali and Burkina Faso.
"Both of these acquisitions represent an important step in our growth strategy and I am confident that they will create new synergies that will better meet the needs of our customers with an advanced range of logistics solutions expanding our global footprint with these new markets," said Leonardo Baldi, Regional Vice President and CEO of JAS Italy.
Since 1997, Setoa has boasted considerable experience in a complex and peculiar market such as the African one and can offer a highly customized service to customers. Its expertise gained over almost thirty years in this niche market, combined with JAS's experience and vast worldwide network, will contribute to enriching the offer to customers with complete and innovative solutions.
"The acquisition of Setoa Italia S.p.A. by the JAS Group marks an important evolution in the expansion and strengthening of our global capabilities," said Massimo Boccadelli, CEO of Setoa Italia S.p.A. "This combination will allow us to offer our customers an even wider range of innovative services and solutions, consolidating our leadership in the international shipping sector in West Africa. The collaboration between Setoa and JAS will redefine the market standards in Africa, opening up new prospects for growth and success worldwide."
About JAS Worldwide
JAS Worldwide, a global leader in logistics and supply chain solutions, was founded in Milan, Italy in 1978. Headquartered in Atlanta, Georgia and supported by 7,000+ team members in more than 100 countries, it focuses on creating solutions that are innovative, sustainable, and unique to each customer's needs. At the heart of its success is its people, who are committed to delivering customer value. As a privately owned company, JAS maintains a steadfast commitment to creating opportunities for our communities, customers, and colleagues to thrive. Together.
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